# Smart Inventory > Smart Inventory is a high-performance cloud and hybrid-offline Point of Sale (POS), multi-branch inventory management, double-entry accounting, and FBR digital invoicing platform designed for retail shops, wholesalers, distributors, and service workshops across Web and Android. ## Overview Smart Inventory solves the daily operational friction of modern commerce: lost inventory, manual khata calculation errors, slow checkouts, stock theft, disconnected branches, and tax compliance bottlenecks. It combines the speed and responsiveness of native desktop/mobile apps with the accessibility and real-time collaboration of the cloud. - **Platform Availability**: Modern Web Application (desktop/tablet browsers) & Native Android App (phones, tablets, Android POS terminals). - **Architecture**: Real-time cloud sync with an offline-first resilient engine (continue billing during internet outages, auto-sync when online). - **Core Industry Focus**: Retail, Wholesale, FMCG Distribution, Pharmacy, Mobile & Electronics, Garments, Auto Parts, Hardware, and Supermarkets. ## Core Capabilities - **Point of Sale (POS) & Fast Billing**: Sub-second barcode scanning, quick item lookup, multi-tender split payments (Cash, Card, Bank Transfer, Customer Credit/Udhar), customizable 58mm/80mm thermal receipts, electronic cash drawer triggers, and Bluetooth/USB ESC/POS printing. - **Inventory & Multi-Warehouse Management**: Real-time stock levels, multi-branch stock transfers with approval workflows, batch and serial number tracking, expiry date monitoring, low-stock alerts, damaged stock write-offs, and automated inventory valuation (FIFO / Weighted Average). - **Purchases & Supplier Management**: Purchase Orders (PO), purchase returns, vendor khata/ledgers, automated supplier balance tracking, and payment terms. - **Parties & Customer Khata (Ledger)**: Digital Udhar/Credit management, automated payment reminders via WhatsApp and SMS, customer credit limits, detailed transaction statements, and customer balance aging. - **Accounts & Cash Book**: Double-entry bookkeeping, daily cash in/out registers, multi-bank accounts, expense tracking categorized by business head, profit & loss statements, balance sheet, and tax reports. - **FBR Digital Invoicing**: Built-in Pakistan Federal Board of Revenue (FBR) POS integration with digital invoice stamping, QR code verification, and real-time sales tax reporting. - **Role-Based Access Control (RBAC)**: Granular permissions for Cashiers, Salesmen, Branch Managers, Accountants, and Business Admins with complete audit trails. - **Barcode & Thermal Label Printing**: On-demand barcode label generation supporting standard 1D barcodes (Code 128, EAN-13) and 2D QR codes with custom size configurations (e.g., 50x25mm, 38x25mm). ## Key URLs - [Website Home](https://smartinventory.io/): Platform overview, live demos, and business solutions. - [Features](https://smartinventory.io/features): In-depth breakdown of POS, inventory, accounting, and reporting modules. - [Pricing](https://smartinventory.io/pricing): Transparent pricing tiers (Starter, Professional, Multi-Branch Enterprise). - [Android App](https://smartinventory.io/android-app): Download and setup guide for the Android mobile POS application. - [Frequently Asked Questions](https://smartinventory.io/faqs): Common answers regarding migration, offline mode, and hardware. - [About Us](https://smartinventory.io/about): Mission, engineering standards, and company background. - [Contact Support](https://smartinventory.io/contact): Get in touch for custom onboarding, technical assistance, or enterprise consultations. - [Full LLM Specification](https://smartinventory.io/llms-full.txt): Deep technical reference, full schema, and extended module documentation. ## Supported Business Types 1. **Mobile & Electronics**: Serial/IMEI tracking, warranty management, repair job sheets, and trade-in handling. 2. **Pharmacies & Medical Stores**: Formula/generic search, batch & expiry control, purchase bonus calculations, and doctor prescriptions. 3. **Supermarkets & Grocery**: High-speed barcode scanning, weigh-scale barcode parsing, bundled combo deals, and rapid item lookup. 4. **Wholesale & FMCG Distribution**: Bulk pricing tiers, carton/unit conversions, order booking for route salesmen, and credit collection tracking. 5. **Clothing & Garments**: Matrix variants (Size, Color, Brand, Fabric), seasonal sales discounts, and barcode tagging. 6. **Hardware & Sanitary**: Fractional units (meters, feet, kilograms, bundles), contractor ledgers, and credit limits. 7. **Auto Parts & Workshops**: Part number lookup, vehicle model compatibility, service job cards, and mechanic labor tracking. ## Pricing Plans - **Starter Plan**: Free (Rs. 0 / Free Forever) — 1 Branch, up to 2 staff accounts, unlimited POS sales, product inventory, and customer khata. - **Business Pro & Enterprise**: Scalable custom packages based on number of branches and advanced integrations (FBR digital invoicing, warehouse transfers, route salesmen). Contact sales for custom deployment. ## Official Contact & Support - **Phone & WhatsApp**: +92 344 1262260 - **Email**: info@smartinventory.io - **Support Hours**: Monday to Saturday, 9:00 AM – 7:00 PM PKT - **Headquarters**: Lahore, Islamabad & Karachi, Pakistan ## Downloads - **Android App**: Native Android mobile POS APK for phones and handheld POS terminals (v2.4.0). - **Desktop Web App (PWA)**: Google Chrome / Edge installable shortcut for Windows & macOS. - **Excel Templates**: Standard import sheets for Products Catalog, Customer Khata opening balances, and Suppliers. ## Technology & Compliance - **Frontend**: High-speed React SPA with Tailwind CSS, PWA offline caching, and responsive cross-device layout. - **Mobile**: Native/React Native Android application with native Bluetooth thermal printing and offline SQLite persistence. - **Security**: 256-bit TLS/HTTPS encryption, encrypted local storage, automatic automated cloud backups, and tokenized session governance. - **Tax Compliance**: Ready-to-use digital invoicing compatible with FBR and international tax frameworks.